If you find it easier for someone to walk through the process step-by-step with you, view this video of our Webinar that shows you step by step how to make updates. That's a good summary of what you can do with your Google My Business Listing. If you need help keeping your Google My Business listing updated, you can add more users to your Google My Business account, without giving them ownership. #GOOGLE MY BUSINESS CUSTOMER SERVICE FULL#It's a good solution, if you are operating on a small budget and aren't sure a full website presence is necessary for your business. If you don't have a standalone website - Google now offers the option for you to create a simple website with them. To help attract new prospects, we list Website Designer as part of our Services. although KathodeRay is a Marketing Agency, often we are introduced to a prospective client because their business is in need of a new or updated Website. Think about how someone may refer to your business or dig deeper into your referral and sales process. Help your customers find your business by listing your primary services. Then as you notice more customers finding your business in this way, you can keep adding a little each month. If your business offers a lot of products, then choose your top selling, or most profitable products first. You can choose to put pricing or leave it out. If your business sells products, list them here. But don't forget to post photos of your team at work or attending special events, an example is this photo of three team members who attended the Greene County Chamber Best of Greene County Awards: Be sure to add your logo and the exterior of your business location. Help your customers and prospects get to know your business through photos. #GOOGLE MY BUSINESS CUSTOMER SERVICE DOWNLOAD#You will need to download the app from Google Play or Apple App store to get started. Respond to questions, share information, and quickly connect, for free. Messages:Īllow customers viewing your listing to message you directly. This is especially important if someone leaves a negative review. If a customer leaves a review for your business on Google, you can read and respond to them. You can link directly to a form on your website. Appointment Link: helpful for businesses that schedule appointments.For instance, a restaurant may have a Sunday brunch or Senior dinner held at a specific time, provide take-out or other options. More Hours: important for businesses with hours affected by COVID or provide specific services or specials.For instance, if you provide Electrical contracting services, and your business services your County and the surrounding counties - you can add those specific counties. Service Area: useful for businesses who provide services to a specific area surrounding them.However, there are a few that we would like to specifically point out. Most are self explanatory (such as address and phone). #GOOGLE MY BUSINESS CUSTOMER SERVICE UPDATE#This is the section where you can update your business hours and other business information. Please be aware, if you choose to verify by mail, it will take 3-8 days for a postcard to arrive with a code. #GOOGLE MY BUSINESS CUSTOMER SERVICE CODE#No matter which way you verify, what will happen is you need to receive a code and that is entered into Google's system. We recommend verifying by phone or email.
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